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1. #BROTHER SCANNER NOT WORKING WINDOWS 10 HOW TO#
2. #BROTHER SCANNER NOT WORKING WINDOWS 10 INSTALL#
3. #BROTHER SCANNER NOT WORKING WINDOWS 10 DRIVERS#
4. #BROTHER SCANNER NOT WORKING WINDOWS 10 DRIVER#
5. #BROTHER SCANNER NOT WORKING WINDOWS 10 PC#

The Scanner Properties dialogue box appears.

If the model still does not appear, try connecting the USB cable to a different USB port on the computer (it should be connected directly to the computer, do not connect it through a USB hub or extension cable) You can also try using another USB cable. **If you do not see your model within Scanners and Cameras, ensure that the USB cable is connected correctly at both ends and that the Brother device is powered on, then press Refresh. Click OK to close the scanner properties. “Start this Program Control Center 4” if using Control Center 4, or “Start this Program iPrint&Scan” if using iPrint&Scan.Ħ. Click the Events tab, ensure that each of the Events in the drop down list are set to the Brother program that you are using e.g.

#BROTHER SCANNER NOT WORKING WINDOWS 10 PC#

Click the Scan To Button tab and ensure that Register your PC with the "Scan To" functions at the machine is ticked and a Display Name has been entered.ĥ. **If you do not see your model in the list after clicking Refresh, it is likely that the computer cannot communicate with the Brother device through the network. Click the Network Setting tab and choose Specify your machine by name, and then click Browse.ģ.

#BROTHER SCANNER NOT WORKING WINDOWS 10 DRIVER#

**If you do not see your model within Scanners and Cameras, you will need to uninstall and reinstall the Brother Driver and Software package.Ģ.

#BROTHER SCANNER NOT WORKING WINDOWS 10 HOW TO#

Open Scanner Properties ( How to open scanner properties) Step 5: Scan from the Brother Control Center 4 applicationġ.

If you are not able to scan from the iPrint&Scan application, or from the machine directly, continue to Step 6. You can now try scanning from the Brother machine. If prompted, select Setup, then Setup again and then Completed. If you can scan from the iPrint&Scan application and are wanting to scan using the scan feature on the machine, click Machine Scan Settings.

#BROTHER SCANNER NOT WORKING WINDOWS 10 INSTALL#

If Brother iPrint&Scan does not exist on your computer, download and install the iPrint&Scan application from our website. Open Brother Utilities from either your Desktop, or from within the Windows Start menu under Brother. Step 2: Confirm the Brother device is connected to the Networkįor Network Users, confirm that your Brother device is connected to the network by completing the steps in the below video. However, you may be able to use a built-in generic Windows driver with limited functionality.

#BROTHER SCANNER NOT WORKING WINDOWS 10 DRIVERS#

If your computer is using an ARM processor, the drivers and software will not install or function. **Please note that Brother drivers are not compatible with ARM processors on Windows. If the Brother device is connected with a USB cable to your computer, continue to Step 3. If you are using a VPN connection on the computer, you will need to disable the VPN connection to be able to scan over a network.Ĭontinue to Step 2 if you are not able to scan after completing the above steps and the Brother device is connected to a network. Wait 2 minutes after restarting the devices, then try scanning from the computer. Wait 2 minutes after restarting the devices, then try scanning.Īfter confirming that there are no error messages on the Brother device, restart the computer, the Brother device, and your wireless router/wireless range extenders if you are scanning through a network. Click here to find your user guideīefore completing the steps below, restart the computer, the Brother device and your wireless router/wireless range extenders if you are scanning through a network. If there is an error on the Brother device, the error will need to be resolved by following the steps in the User Guide for your model. Step 1: Check for errors on the scanner, reboot devices and confirm the computer is not connected to a VPNĮnsure that there are no error messages on the Brother device.

FAQ: Unable to scan from a Windows computer